Frequently Asked Questions

Everything you need to know about bringing MOVA-GLOBAL into your home.

What is the typical shipping timeframe for home decor orders?

Most orders are processed within 1-3 business days. Depending on your location, standard delivery typically takes between 7 to 14 business days for international shipments.

Do you offer a warranty on your furniture and lighting products?

Yes, all MOVA-GLOBAL products come with a 12-month limited warranty covering manufacturing defects to ensure the highest quality standards for your home.

What is your return policy if an item doesn't fit my space?

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a full refund or exchange.

Are the materials used in your products eco-friendly?

Sustainability is a core value at MOVA-GLOBAL. We prioritize ethically sourced woods, recycled metals, and non-toxic finishes in our curated collections.

How can I track the status of my delivery?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to our logistics portal for real-time updates.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to provide a secure and seamless checkout experience.